Our Website is designed to facilitate B2C (Business2Client) transactions. The amount of data initially collected is minimal and will not be shared with unauthorised entities outside our Company.
In order to attend your premises, we will need to collect specific details that enable such activity. Some of this information will be passed on to the technician allocated to your job, who will be an employee or contractor working on behalf of 1300 INTECH.
What Information do we collect?
The following definitions apply to the “Collected Information”:
“Site Profile”: This is the database of information we may collect and hold that describes you as a unique visitor to our Website.
“Booking Details”: What’s wrong with your computer?, Computer Type, Environment, Priority, Name, Contact Number and Email details are all requested prior to us contacting you by telephone.
“Further Details”: Following engagement by you, we need to collect your Name, Company Name (if applicable), Email address, Street address, Contact Phone number/s, Fault description and Payment method.
“Statistical Data”: Any data that is available to us through Internet usage, including, but not limited to IP addresses, pages viewed, unique visitors, etc.
What do we do with the Collected Information?
Site Profile information is held securely in our Servers and is used for a variety of marketing purposes. Certain statistical data is used to demonstrate the value of our Website to others.
Booking Details are used internally by 1300 INTECH to contact you regarding your computer problems. If you do not engage us to fix your computer, your details will NOT be recorded on out databases.
Further Details will be recorded and stored, together with updated information relating to your computer system/s and repair/s. From time to time, you may be contacted by 1300 INTECH regarding matters of potential interest to you. Other than registering certain Software License details, we will NOT disclose any personal information to outside parties without your consent.
Statistical Data may be collected and utilised to further the operational objectives of 1300 INTECH including, but not limited to: analysis, diagnosis, maintenance, management, enhancement, monitoring and marketing. Any statistical data made available to third parties will not contain any personal information whatsoever.
Certain “Legal Obligations”:
Where legislative mandates apply, we may be required to provide some or all Collected Information about one, several or all registered users.
Minors are NOT expected to register on our Website. Although we are unable to enforce this restriction, if we become aware of any Minors’ registration, it will be necessary for discussions regarding site visits to be conducted with a resident Adult.
1300 INTECH Management