Just wanted to write to thank you for the seamless and professional service in replacing my deceased computer. Emmanuel and his team are attentive, professional and easy to deal with, as well as being experts in their field.
Our off site backups were proven to be marvellous in this situation. Cameron is always brilliant and in good humour when things like this go wrong …. he is a great asset to 1300 InTech.
Anna E. (Consultant) - Professional Services
Since engaging 1300 InTech to assist with our IT needs, the service they have provided has been exceptional. The team is always very responsive, reliable and willing to assist with all matters, big and small. From providing software and hardware recommendations to installing a new server and backup drives that ensure data security, 1300 InTech has assisted us in optimising our entire office IT system.
Our allocated technician has visited our office many times with little notice and is very proactive. He always takes the time to explain the work he is doing, ensuring that we understand the process he is working through.
We highly recommend him and the whole 1300 InTech team to anyone needing IT support.
Darren S. (Manager) - Veterinary Clinic
"1300 InTech was wonderful in helping me establish our new internal network upgrades. They were able to accommodate my requests and provided solid advice on reputable products and contractors. It was great to have responsive email support throughout the project. I have no hesitation in recommending 1300 InTech's services.
John G. (Accounts Manager - Aged Care
“Since the beginning of 2007, this is now the fourth organisation with which I have been involved which has used 1300 InTech's services. Knowing how good and dedicated you and your staff are, it was a “no brainer” to commence using you in this new environment.”
Neil B. (General Manager) - Insurance
"You guys are an important partner of ours and I appreciate all the support you give us."
Shelley S. (Department Head) - Real Estate
“I was more than impressed with the way 1300 InTech handled our crisis situation.
With little to no notice a technician arrived on site to help us with a data corruption issue with the Console Server caused by a power outage the night before.
He included me in all the decision making and even broke it down for me as I am very proficient with the use of the system but not at all proficient when it comes to the back end system and the way it operates.
As you can imagine, when faced with the loss of 3 days worth of data in a business of our size, I was a little frazzled.
He was calm, professional and reassured me the whole time that he would be here until we got the system working.
Essentially, he built a new Server and reconfigured all our workstations to run off this new server in less than a day.
I would totally recommend him and his company, 1300 InTech, to anyone needing IT support and the experience of a quality team.
I feel the technician went above and beyond what any other company would do and got our company back to the point where we could operate with minimal impact to our employees and clients.”
Jeanette C. (Home User) - Clifton Hill
“Whew! My computer is OK …had not crashed as I feared it had, and came back to “life”, thanks to the technician’s skill in diagnosing the problem(s).
This is just a quick appreciative message I wanted to send, to say “thanks” for allocating him as my mobile technician – some time back now.
He knows my computer set-up well, and understands my patterns of usage. He has done a sterling job this afternoon, on analysis, technical ‘fixing” and training for me, in very clear and concise terms. I have much to be grateful for.”
Sue T. (Finance & Admin) - Biotechnology
“We had no idea what to do when ‘Cryptolocker’ infected one of our computers a few Friday’s ago. But a single call to our IT Support Group, 1300 InTech, was all it took to get the ball rolling to fix our problem.
We were back up and running on Monday morning and didn’t lose a single file.
They’ve looked after our Computer Networks for over 5 years now and their service is always exemplary. Rating: Highly recommended”